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Frequently Asked Questions

Why do I need property management?

Owning a property requires commitment which may prove to be very stressful while trying to manage other daily commitments. Often times the landlord alone cannot manage the frequency with which tenant issues and maintenance issues arise. Also there are a variety of other issues that a property manager can help with including documentation, acting on behalf of the landlord where lease matters are concerned in addition to dealing with contractors and marketing the property. Property Management is ideal for owners who don’t live on island, travel frequently or just don’t have the time to deal with their properties to maximize its earning potential.

What are the terms of your property management agreement?

Terra Caribbean has a detailed agreement that is of benefit to both property owners and Terra Caribbean.  A draft agreement is always sent with proposals for client’s perusal.

What are your fees?

Fees are a flat monthly charge and can vary by size, features and different requirements of the property. This charge can be given after an initial site inspection of the property and a discussion with owners to assess the needs of the owner. Each property is different and unique.

Is there a startup fee?

There is no start up fee or deposit required. Fees are due at the beginning of the month.

Do you deal with contactors and guest concerns?

Terra Caribbean has a broad base of resources and will respond to all tenant calls relating to maintenance, repairs, and coordinate timely completion at a quality standard. We facilitate hassle free maintenance to both tenants and property owner.

How do you make sure the tenant takes care of the property?

The property managers will conduct routine checks to ensure everything is in order.

What happens if a tenant locks himself out?

The property manager will have “landlord copies” for the property; property manager is always on call.

Will you be available if there is an emergency during off hours?

Terra Caribbean property manager and administrators are always available 24 hours per day, seven days per week, weekends and public holidays.

What type of properties do you manage?

Terra Caribbean can manage any type of property that is required. Our services extend to residential and commercial, whether tenanted or not.