Facility

We effect proactive procedures to ensure that the fabric of the building together with MEP, Technical Services and external areas are maintained to specification utilizing best practices, and to comply with all applicable health and safety codes and regulations.

 Planned preventative maintenance of the property, plant, and equipment is scheduled at appropriate times and intervals to minimize disruption to business. Service records are maintained for reference and to support service forecasting and capital works estimating.

 A collaborative work order system will be deployed to track the resolution of maintenance issues from submission, assignment, monitoring, verification, and through to acceptance.  This is augmented with the use of digital photography, checklists, and the development of standard operating procedures for each property. 

Building Improvements

Routine improvements in response to reactive maintenance and planned preventative maintenance will be undertaken as outlined above.  These improvements will be executed under this management contract. We schedule the required resources, initiate works against an agreed method statement, monitor and report on work in progress, review and approve staged applications for payment, verify work is to required standard, and accept completed works.

 Routine inspections, to identify issues in their earliest stage, will be conducted by our qualified staff and in-network service providers, and will form the basis of a recommended building improvements schedule and further support a five-year capital works budget, which will be updated annually.

 We remain available to facilitate the management of approved major capital works as instructed by the client, for which a separate construction/project administration fee would apply based on the scope of work.  We are also available to facilitate the supervision of fit out of interior spaces by providing budgeting and quality controls, for which a separate commissioning fee would apply.

Reports

We prepare and submit comprehensive quarterly management reports on the status and condition of the facility, any major maintenance issue or unusual incidents, supported by digital photography as appropriate.

Accounting

In collaboration with the Board, we submit an annual operating budget to accurately forecast anticipated expenditure for the property and recommend appropriate fees, and accumulation of a Consolidated Fund. We maintain accurate and current accounts – prepare and submit quarterly reports of the financial status including a Budget Comparative Income Statement to ensure the efficient, cost effective running of the condominium and transparency in all transactions.

We arrange all nominal office/accounting practices – correspondence, filing, invoicing for fees, collecting assessments from owners, banking of funds, paying of bills, management of payroll, and preparation of annual accounts for audit.