Arlene came to the Terra Caribbean Trinidad team in early 2014 as a Sales and Rental Agent but has been involved in the Real Estate industry since 2001. Before her introduction into Real Estate, Arlene was formally a banker and has twenty years’ experience in the banking industry at both the administrative and credit levels. Her training in a corporate setting and belief in “customer excellence, service quality” have shaped her vast and varied clientele today. Though she works in all segments of the market, Arlene has built a strong presence in the residential market, particularly in the East/West corridor. She is known for her cordial and gentle demeanor and thoroughness when dealing with clients and colleagues alike. Her attributes and skills gained over the years coupled with her dedication to providing quality customer service augers well in the Real Estate industry.
Prior to her busy Real Estate career, Arlene was an athlete with netball, gymnastics, aerobics, and table tennis under her belt. Arlene enjoys listening to contemporary jazz music, sometimes while she works.
Professional Training
"It is with great pleasure that I write this message. I am prompted to do so as a result of the service received from Terra Caribbean and more specifically, Mrs. Arlene Frederick.
I did not know Mrs. Frederick prior to contacting her with a view to having your company identify a tenant for my residential property in Valsayn. Mrs. Frederick immediately started the process, keeping me abreast of all processes and developments with respect to the tenancy.
Her sense of professionalism is indeed remarkable! I have lived in several countries and travelled to more than half of the world, and I can say without reservation that Mrs. Frederick has by far surpassed the professionals with whom I have interacted.
I was particularly impressed by her inquiry as to whether or not her phoning me was “ a good time”. How many professionals bother to enquire if they are phoning at an appropriate time? Her sense of commitment and dedication to the task was outstanding. The appointments she arranged in such a delicate manner was truly impressive.
Indeed, you have a tremendous agent at your company who is a real asset. I congratulate both Mrs. Frederick and yourself for the service you have afforded me.
Needless to say the property was rented out and if I ever need a real estate agent, I shall be going directly to Mrs. Frederick and recommending her highly to anyone in need of such service."
- Dr. Charmaine Gomes